Concierge [Hong Kong S.A.R.]

 

Position: Concierge (Full time #535468)
Property / Office: The Landmark Mandarin Oriental, Hong Kong
Location: Hong Kong, China

Responsibilities

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• Provide Concierge services including luggage, transportation, storage and other related matters upon guests’ arrival and departure
• Assist in developing and maintaining Guest Services Directory in relevance to Concierge services such as restaurants, attractions as well as public transportation
• Be familiar with hotel’s product and service and provide recommendations to guests as required
• Be attentive to guests’ needs and proactively provide assistance to ensure high level of satisfaction throughout their stays
• Any other reasonable tasks assigned by Department Heads from time to time

Requirements

• With relevant academic background or working experience
• Pleasant, positive thinking and service-oriented
• A good team player with good communication skills and interpersonal skills
• Able to communicate in Cantonese, English and Mandarin
• Wiling to work on shift

Advertised: 14 Jun 2023 China Standard Time
Applications close: 14 Jul 2023 China Standard Time

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